Our Reviews

Our Salesman, Mike Hooper did a awesome job in finding what we wanted. He showed us how all the options work and helped us get everything set up.

got in and out record time

My experience buying a 2024 Chevy Colorado Z71 at Cable-Dahmer Chevrolet deserves all 5 stars. Aaron Beck and Lane McFail provided excellent service throughout the process. The paperwork went smoothly with just a short wait in finance. Abbey Park in the finance department was particularly impressive - she explained everything clearly and made the process comfortable. The pricing was excellent with no surprise fees, and financing through GM was straightforward. My Colorado was spotless when I picked it up. I'd recommend Cable-Dahmer to anyone, but fair warning - they're good at what they do, so only visit when you're ready to make a purchase!

service was quick and inspection video was very helpful!

Great customer service will by next vehicle here!

I've always had positive interactions with this dealership from sales to service. We plan to continue in the future and highly recommend to anyone looking for superior sales and service.

Noe best sales man there very knowledgeable and helpful recommend anybody looking for a car to go to him

Great

It was good, they kept me updated.Ain't got me done less than a week

Love my Silverado. We received excellent service from Tim Hardin. The entire staff were very helpful and friendly. The final sign out process was so fast and easy. Our Silverado truck is AWESOME! Thank you all. Dave & Sherry Dave & Sherry

The guy that took care of me was great! Very professional and courteous. I was in and out of there in an hour

fast and friendly service one day to reprogram module and oil change

Well I will start out by saying my last 5 vehicles have been Acura's, and I have been spoiled! I currently also have a 2022 Acura MDX. Some of my responses are bias because of the treatment from my Acura dealer. I'll start off with my salesman, he is new to sales but answered my questions and was very motivated. Once it came down to talking numbers things got irritating. More from the back and forth and time killing. I came in knowing what I wanted and what I was willing to pay! Also already have financing from my Credit Union which I advised from the start. Should have been a way easier. I left a deposit and agreed to meed the next day at 3pm to purchase the vehicle. I arrived a little over an hour earlier because My days plans didn't take as much time. Upon arrival I saw my salesman who stated he was just taking the vehicle in for detailing! Something I thought would have been done at the beginning of the day, ( didn't get off to a good start)! I was then seated out on the showroom tables to get the paperwork done, which I thought was strange no private desk area? Doing the paperwork was tedious, way too many people involved. Too much back and forth, now I understand again the salesman was new and probably need extra assistance but this was overboard. There were a couple incidents where other folks came out for questions on involving my legal name that threw me off. Then another when I was told that your dealership takes care of all the DMV paperwork and taxes. At that point I advised a person I think was the sales manager that I lived on the Cass County side of Lee's Summit because there is a difference between Jackson and Cass County. Every thing was finally completed and I was sent in to finance department. AS we were getting the documents completed of course the paperwork had Jackson County on it, which meant the tax numbers were not correct. I will see when I receive that paperwork in the mail. Mr. Rizi in finance made up for some of the short comings. After finishing with him things took another downward turn. I was totally disappoint with the delivery of the vehicle and the enthusiasm or lack of from your dealership! I got back with the salesman who was changing the plates over and as I sat in the vehicle waiting for what I use to when getting a new car someone goes over everything. Helping you set up things, answering questions and just being there. The only help I received was getting me to call Onstar and with assistance from the operator getting the Onstar set up. I then drove over to the service department to get the front plate bracket installed and left the dealership. Again I will say I've been spoiled by my Acura experiences and I know I wasn't gonna get that experience but was definitely expecting a lot more than what I received! Mr. Rizi was the only person who gave me a business card and shook my hand! My salesman also shook my hand and said congrats but after buying an $80,000 vehicle I expected a little more! It wasn't until the 18th that I heard from anyone at the dealer and that was mainly because I needed to sign a form that wasn't done at the time of signing. Love the vehicle but very disappointed at the process!

Did a great job fast service And video to go with it I was very pleased

Great

I had a great experience at Cable Dahmer Chevrolet, Brennan the salesperson was very helpful, and so was the rest of the staff!

Fast and did a good job!

Always a great visit

Great

Everyone is extremely helpful and seems as thou their primary function is to make it a memorable experience I am thankful Ted Hardin was on top of everything

Thank you for picking up my vehicle and bringing back

Always good to go to Cable/Dahmer always get treated right,they take care of business thanks again for a great job 👍

Great experience, Brennan was great!

I had an emergency maintenance request and it was handled without an appointment Chase Roberts comes through all the time

Chase was his courteous self as always, good quick service.

very pleased with service

Courteous service writer.

We had a great experience working with Tim Hardin our car salesman. We had some difficulty getting final numbers and clear communication from the sales manager.

Excellent service. Everyone was very friendly and helpful!

great

I've always have great experience experiences with my service advisor when I first started using cable down there was Dave blister then it went to Jerry and it's so funny because I can't think of mine current and now service advisor but I want to give him the name of Steve but he's always a great help

Brandon Rimpson was my salesman and he was the best! He Explained everything, low pressure, professional, yet very down to earth. Everyone was so nice!

Quick and uneventful…expensive, but that is the way of things

I paid for a package that was to include tire rotation. My invoice did not show I had a tire rotation and the video doesn’t show it either. When I told Kevin. He said he doesn’t know why it doesn’t show on the invoice. I called to speak with a manager and was told Kevin was the manager. Sent him an email when I got home but got no response. I would still like to speak with a manager. Also when I got my car back. The engine light was on in which it was not on when I brought my car in. They were able to get it to go off before I left.

great job

very quick to get my truck serviced

It was great!

Great job,

Great service

Car in service 3 times for same problem. Paid for new battery and alternator. Battery still loosing charge. Every time same answer car is fixed. Driving car for less then a day same issues. Car not fixed, waiting for return call to drop of car again. Very frustrated!!!!!!

The service was great and the job done well as always.

My salesman Aubrey was great. He was super helpful and respectful the whole way through. The buying process there is way overdone and extremely lengthy and frustrating. I was there over 4 hours and still couldn’t get anyone to give me an actual payment. I had to get frustrated and stand up ready to leave before I could get that. Then the finance manager inflates my rate knowing I have a tremendous credit score. I have done many deals in less than 2 hours from start to finish. This one was over 6 hours in 2 days. They start off inflating numbers like 10,000 over where I finished at hoping someone will bite. I am very simple. I want a truck price, a good trade value, pull my credit and give me my best rate and payment. Again 90 min-2 hours max. I don’t want the fluff, trying to go back and forth 18 times and having different managers all come wanting a chance to work me. Make it simple. Customers will be happier. Glad I finally got a vehicle at a reasonable price, but was ready walk out. I am in a position I didn’t need it, and can go anywhere and get one. I only stayed as I liked it and my salesman was good.

Should provide some type of snacks for customers like other dealerships provide such as free popcorn, doughnuts, fruit etc coffee...

Met received explained and moved forward. Just like before

My first time at this Chevrolet dealership service department. A little long in getting back to me - around two hours, for the service completed.

Good, always a positive experience at Cable Dahmer. That's why we keep coming back. Thank you Mike Hooper.

The tech was considerate, personable, friendly & knowledgeable. The service was good & quicker than usual while we waited. It was nice to see the video of our car and results.

On time and completed/fixed what was needed.

Had to wait quite awhile due to an expected recall when I went in for just an oil change but overall a great experience.

Great experience overall with the buying process, quick and straightforward! Mike Hooper is the best salesman!

I had my ac looked at because it wasn't getting cool. It needed freon but the tubing had a leak and it had to be replaced. Not sure why they needed to do the diagnostic test because it was a little expensive along with replacing the discharge hose. It is working great so they did a good job. Just wish it wasn't so expensive. On top of this, the additional charge for using a credit card was over $40.00. I wasn't prepared for that either but had to have it paid. Great service from you all and I just wish it wasn't so expensive.

Very convenient with Connect pick up and drop off

John Anderson, Service Manager kept me informed about the repairs being done on my car, he gave me my senior discount and provided me with transportation to and from my home. Thank you for your honest and friendly service. Fred Runyon.

Really didn't like the add ons on a new car that you dont find out tell the very end of the purchase that you can't really take off.

Excellent people and excellent service. Thank you Taylor Swager!

Great experience l! Brennan and the team were awesome and very helpful. Easy to work with and no pressure.

Chase Roberts is great to work wth

Fast reliable service.

All went smooth and timely.

I brought my truck in for oil change and inspection sway bar link bad took truck had replaced brought truck back and was told didnt pass because of chip in windshield wasnt told this on 1st inspection wasted around 5 hrs. Total on my two visits to your service center. Not satisfied at all with time or service dont think i will take my truck,xt5,or my hhr back

My Corvette was serviced on April 8, 2025 not April 22nd. Service took about 30 minutes longer than pormised.

Saul was quick to get my car in. Polite and proficient. I didn’t talk to the one(s) who worked on my car but this was not my first time and I have been pleased each time.

very smart

Daughter arrived for an oil change on our new 2025 SUV, was turned down for a incorrect reason. I paid for a 6 years, maintenance plan upon the purchase of the SUV that included oil changes, etc. Wasting individual time, effort is not supported.

As always it was quick and easy

It

I had a nail in the sidewall of my tire and wasn't repairable and since I bought a tire and wheel warranty they replaced the tire at no cost to me! and had a oil change at the same time and was in and out in less than an hour! thanks again to Kevin my service manager!

My SUV is still leaking fluid

Excelente trabajo gracias

John Anderson was my service advisor and was the best person I have worked with at Cable Dahmer! He kept me informed of the situation with my car and explained everything to me. John listened to my concerns and was very understanding.

The dealership was good. The staff was very professional.

Upon pulling into service, there are a lot of employees that don’t appear doing too much. As a customer, I should not have to ask if I need to go to a certain counter, etc. Note this was my first service appointment at this dealership.

Saul was great of getting my vehicle serviced was very quick of getting in and out in about a hour he told me he was retiring im glad for him but will miss him gool luck to you Saul

Very friendly!!! Oil change and overall car inspection was completed in 30 minutes.

I didn’t know our tires were in such bad shape until Kyler pointed out some issues. He also said an alignment was needed. Fortunately I was able to take advantage of your tire sale. Kyler is very courteous and knowledgeable. I also was impressed with Dan my valet driver. Its great to have that service available since I am single. All around great experience.

Efficient

Excellent service

Everyone was very friendly & helpful.

John was a great person! Explained the whole process step by step and was super patient with me.

the work was done on time but there was very little communication between service adviser and myself, when I picked up my vehicle there greasy hand prints on the fender and hood. the website says that cars are washed before returning and that was clearly not done

Fast service!

VERY PROFESSIONAL, FRIENDLY, AND GOOD COMMUNICATION

Went in for a simple oil change and tire rotation. Found wear on the tires so ended up getting an alignment as well!

Negotiations were fair and honest. No pressure sales tactics.

Nice of fast service

I had an issue where the transmission in my car went completely out. I called the dealership and they assisted me every step of the way with getting my vehicle back running properly. I was an hour away from the dealership, and had to have the car towed there. I wasn’t going to make it to the dealership before it closed because of my military obligation; however, Lane reached out and told me that he’d have a loaner vehicle for me when i got there. my transmission was under warranty so it was replaced at no cost to me, and they only had my car for about a week or so. I was very pleased with the customer service from Matt, my service advisor, and the rest of the cable dahmer team. The responsiveness, and thoroughness i received was unmatched.

Russell was awesome, definitely said he would get me out of the vehicle I hate into the one I love and he did just that. Chase was awesome too. Overall great people.

I had to put part of my vehicle back together myself because they didnt do it, i have pictures, i also listened to one of your service advisors ourtright lie to a person so they would spend more money at your location.

Waited 2 hours for an oil change that I had appt for. And then when vehicle was ready I had to approach the desk to ask if it was done because I saw my truck parked back out front. The service rep never came to get me and in fact I had to do to a different service rep because he was not there. What makes it worse is I had my 3 year old with me.

CHASE ROBERTS IS EXCELLENT TO WORK WITH, GETS EVERYTHING DONE HE SAYS HE IS GOING TO DO.

service was completed well ahead of schedule and contact was professional and friendly.

Service done timely

From a past dealership I have major anxiety when taking my car to the shop. Matt E always takes great care of me. I also love the videos from the service tech!

For a Saturday my wait time for an oil change was outstanding. Thank you again for my birthday coupon it very appreciated. Also love the video of the underneath of my car to see everything is ok.

Had warranty work done. Oil change and tire rotation plus overall inspection.

I’ve received a flyer about by three tires and get one for a dollar so I went up and wanted to get the original tires that came on my equinox replaced talked to the service. People had pictures of my tire showed him told him which brand it was set it all up. Everything went greatquick easy brought in change the tires when I got home I noticed it’s not the tires that I wanted, it’s not the original tires that came on that car so that’s kind of my experience.

Great

It was a wait but I loved the finished product

Great communications throughout repairs both from Austin (service rep) and from the mechanic working on my car. AS far as I know they did everything that they were supposed to do and it may be too early to tell but as far as I know the repairs were made correctly and the issues with the car have been resolved. I will bring my car back to Independence Cable Dahmer in the future, It was a good experience.

Had new brakes and rotors installed and they squeaked right away. Had the dealership replace them two more times and still squeaking. There is an issue with the parts the dealership uses. I’ve called several times to ask for a refund. I keep getting the run around that GM is working on a solution. I did not pay $1200 for my brakes to squeak. Order your parts from a different company or refund my money. I have always had all my service work done at same dealership but I will no longer use dealership if you guys don’t make this right. I’ve been waiting on an answer for 6 months.

Great

toldme that it was under worning didnt have tto pay for work

Very good

Every time I come in, I always call Chase Roberts my service person, work always starts as long as I don't miss my appointment, never disappointing.

Service advisor was knowledgeable and helped me to finally get some clarification on my infotainment system

quick to schedule an oil change

After my truck was serviced I received a video from the tech working on my truck, of my truck on the lift, did not expect that! Very cool!

Service was curtious and professional

This visit was much improved over previous appointments for service. I received a text indicating status of my vehicle service and my oil change and tire rotation was completed in less than an hour. Austin did a great job getting my vehicle in and out. I told him he was a miracle worker!! Thank you for the improvements you have made to your service department.

I was pleased with the treatment I received. I am a long-term customer of Cable-Dahmer, and am grateful that they are available to care for my Corvette Stingray. This is the third Corvette they have serviced for me.

I'll admit I was leery about going to look at cars. But once I met the sales person who would end up helping me I felt much better. Aubrey Elliott was so great to work with. He never made me feel pressured or was pushy. He was a pleasure to work with. I would definitely buy a car from him again and tell all my friends and family.

I thought I made an online appointment, but it did not go through for some reason. The dealership accommodated me anyway. Great service!

Deandre Young was our sales associate and he was FANTASTIC!!! Very personable and made the purchase process easy. Young utilized every resource to ensure we obtained the best purchase price for our 2026 Equinox. We are repeat Cable Dahmer customers as this is our 4th vehicle purchase with the company.

Everyone is always so friendly and I love getting the video of my car letting me know everything looks good and what maintenance is coming due.

In and out within an hour for an oil change. Service advisor was very nice.

Just an oil change

In and out quick. Saul always takes good care of me!

Great

Very thorough, nice video of over all inspection during oil change. Wait time not bad one hour.

Brennan Olinger did a great job. He was able to quickly confirm availability of the vehicle we wanted. The process was easy and Brennan was very communicative.

Greeted quickly and service was preformed in a timely manner.

Stopped in at around 4 pm and asked how long for a oil change and they got me in at a reasonable time.

Service was excellent.

I have such a great experience every time I come to cable dahmer

Very easy to deal with. Dropped the truck off and picked up at the end of the day. Worry free . Thanks,

A little slow

I always get excellent service at cable. My advisor Saul ruined, and service manager Rich Frost are very knowledgeable and helpful.

I have had only 1 issue and that was over my son.

great in and out...well informed

The Staff and Management was GREAT but the time was lengthy????

It was good, I’ll be back again

Taylor Cowick, my service advisor, was amazing through my whole experience of my car being in service three different times for the same issue. He was prompt and clear with communication and made sure to ask a lot of questions so he understood the whole situation and could relay that to the techs. He made a frustrating situation bearable and always made sure I was taken care of even though he was leaving to go out of town before my service was complete. He definitely deserves a ten out of ten and is a great representation of the best way to take care of your customers.

Thanks for being realible when we need a service, I'm happy with your service. Thank you very much.

Always grateful for the concierge service. Makes it convenient for me to have my service done. While I am at work

Did a good job

The person at the check in desk was very helpful. The work on my vehicle was completed in a reasonable amount of time.

It took a while (number of days to get part) to replace the trim piece for my new Blazer. The actual work was very good.

Abbey Park—the finance representative—stood out as exceptionally patient and informative. She took the time to explain every fee structure, payment option, and service package clearly, answering all my questions without rushing. Her calm and detailed approach made me feel supported and confident in my decision.

Task was completed in the expected timeframe

Always enjoy working with Saul Ruiz! No problems. In and out quickly!

Well I had a bad experience back 2012 with you guys! But you guys bent over backwards get me a deal on my new truck! And on that being said you have won and old skeptical customer back for the future

Service received was fair

Did not give us a good deal at first. Had to shop around more before coming back to make a fair deal.

Brought vehicle in on a Monday evening for a Tuesday 7am appt and vehicle wasn't even brought into the shop to look at until Thursday afternoon and didn't get vehicle back till Friday afternoon.

Not a good experience. Salesman was fine, GM had to sell the car. Not much to say in support of new car manager. They act like you work for them.

There was some shenanigans but really felt I was being gouged for the fuel line replacement... The mechanic did a good job as no added problems I expected driving home.

Being a Commercial Underwriter I'm very aware of the professional manor we must carry, with that said my experience with your Sales Rep Randall Freemen was absolutely amazing. In my line of work, having to carry such a polished, think outside the box mindset, it's people like him that I hope YOU recognize and see that he is appreciated and well rewarded. This isn't my first experience with him. I just purchased in February and came back to see him for something newer. His attitude, humor and all-around approach is top notch. Not to mention he went on the hunt for a bracelet that my dad gave me whom has since passed that left in my trade and located it mind you DAYSSS later with knowing well enough detail had already been thru it, he found it the effort this guy puts in is outstanding and I hope you all see that and he will be the reason I keep coming back .

Olivia was very helpful and kept me informed throughout the process.

Austin was great to deal with, and the work done on my truck was good.

It was prompt and efficiently completed. I fully understood the whys and what forms. I appreciated the service tech that greeted and guided me.

Friendly and efficient

My wife and I used a service to find a very specific vehicle that we were interested in buying that sent notifications to multiple dealerships. Cable Dahmer was not only one of the first to reply, but also replied with recommendations specific to what we were looking for where others recommended vehicles that weren't close to what our request was. Their attention to these details were highlighted by their approach to providing a comfortable first impression. I was contacted via text by their customer service team who introduced me to Brennan O. and set up an appointment around my schedule. Brennan's first step was a video introduction with specific location details and confirmation of our appointment sent via text message/SMS. It was very clear the dealership had invested in tools to provide exceptional customer service and took these first steps very seriously in order to make a potential buyer comfortable. My initial fears of buying a new vehicle started to turn to excitement because of how this team made their introduction. Going through the process with Brennan quickly proved that this was the right place to be. To be honest, I was going to settle on something that didnt check all the boxes for me but Brennan and the team encouraged me not to settle and even though it was just something simple as a different color (both I really liked) they had asked me what I REALLY wanted and found the same truck with the color I had really wanted overall. It was even at a different dealership. They made sure I got exactly what I wanted and it didnt cost me a dime more. I actually had a lot of fun making this purchase and the truck is fantastic. I felt working with Brennan that he was listening to me and on my side to make this purchase a smooth as possible and remove any doubts on a long term purchase like this. Brennan stood out as an example of how to create champions through customers for the Cable Dahmer brand in Kansas City. Cable Dahmer will be my recommendation for anyone looking to buy in the future. I have been a "Chevrolet only" owner since 1994 and this team made the brand stand out that much more.

I told him to not run my debit card as a credit and he did anyway. It’s just not right to be charged with an extra charge for the card especially when I told him not to run it as a credit but to run it as a debit card as I said. He even told me what the charge was but he didn’t say anything about the credit card charge and this is the second time that this happened to me by the service advisor was a different person the first time and the second person was a different person.

Everyone was very friendly and went out of their way to make sure we were comfortable and completely satisfied with our purchase. They took extra time to explain how my vehicle worked . And how to set up my phone apps. Also Brennan O our sales associate even helped me with redeeming my points to get free floor mats. This dealership ROCKS!!!!

I had my diesel oil and engine air filter changed. They convinced me to replace the cabin air filter as well. It was a 2 hour wait and I had an appt. When leaving my engine thru a problem code upon pulling out the dealership drive. I turned around and headed back in. The service man helped me very quickly and said they knew the problem. After 30 min I had my truck and started pulling out the drive and the code never left. It still said I had a problem. So I pulled back around to the service dept. Again the service man helped me quickly but this time it took an additional hour to get fixed correctly. I asked what the issue was and apparently whomever worked on the truck unplugged something while the truck was running and dirt from somewhere got into the air cleaning system. This seems a bit excessive since if they took their time and did a better job I wouldn't have waited 4 hours for a 45 min job. I also did not appreciate the 3rd trip to the service dept when a quick test drive would have confirmed there was still a problem. On top of the bad service I still paid 183 dollars to have my cabin air filter and engine air filter replaced. I am stuck with you since I already paid for all my oil changes. Rest assured I am very skeptical to allow your service dept work on other aspects of my truck. It is the only time I have had a problem and hope it will be the last.

I had a recall that I didn't know about and they helped me with that after originally bringing my truck in for a oil change

Not acknowledged when l arrived poor customer service by my standards since there were a couple ladies present and they were not customer friendly no smiles no instruction as were or what to do next? I had to ask every question like where is the customer waiting area? I had no idea communication was via phone l kept looking for a information board or someone coming to the waiting area I felt totally lost and abandoned

The one who attended gave me a bad service

:)

Nice dealership, nice people, had the truck we were looking for with a good price. Keep up the good work!!!

I had to call & call back 4 times to find out my car was ready. And, more importantly, our key fob was misplaced. We still don't know where it is.

I had a great experience at the dealership thanks to Mike! He was honest, helpful, and made the whole process easy and stress-free. I truly felt like I could trust him and would recommend him to anyone looking for a car!

Fast Service and getting to the point of the problem and getting it done.

I brought in our 2017 Chevrolet Impala that had a problem with the Tire Pressure Monitor System. The right front tire was not registering at all. Austin Waits was the Service Advisor who helped this time. Just two months previously you had fixed the right rear for me. Chase Roberts helped then. We bought the extended warranty in 2017. Just as before your service dept. fixed the problem in good time. The technician even fixed the left rear which I was told that battery was about to go out as well. Very pleased with the service this time. I noticed while in the customer waiting area you have added a Prayer Request box along with the name of a chaplain. My wife and I appreciate that added touch very much.

Great Salesman. Dalton Sheppard.

Took vehicle in for oil change. Got the oil change, tire rotation and EPR. Received video indicating a couple of issues that need to be corrected. Sent email to service advisor for more details .

The representative I worked with was excellent but the car service was terrible. I walked in with a clear explanation and expected a diagnostic test, instead the service crew drove my car to reiterate my car troubles in which they did not experience. Ending with my car not being fixed and paying $120 for a service crew to drive my car and not run a diagnostic test. -Very unprofessional

Great service!

Excellent service

My experience was excellent because my service advisor was excellent in the manner in which he handled a frustrating required repair. (Same part was replaced barely two years ago).

Done on time

when truck was done no one bothered to come and tell me. instead sent a text of which I don't always hear or see. I know your team thinks this saves time but not for the person having work done.

Made appointment for Monday, didn’t look at till Wednesday. Asked for a loaner car when appointment was made, they said no car was available when I got there. They did call around and finally got me one. Now I see a charge for 103.00 , the day after I picked up my truck on my credit card. Everything should have been under the extended warranty I purchased. I will be calling them tomorrow.

Very quick and efficient.

Service was dine

Everything went smoothly and Tony Smith was AWESOME

There were multiple communication breaks that didnt help the transaction. With the car being shipped, i thought there would have been better systems to keep the car covered during transport. It arrived very dirty and with bird discharge on it. For a 100k vehicle i am a little disappointed with the communication and drop off.

The attencion and sevice for the salesman . Mr Brennan

Fast In - Fast Out Excellent!

Appt Weds, dropped off Tues before close of business. The first Diagnostic was performed Fri and I informed the advisor I would pickup the vehicle Sat. Upon pickup, I learned they didn’t accomplish the recall for the engine block heater..

all the people I delt with were very nice

Pretty easy process!

The dealership and the service shop did a great job as always, really pleased with them and I like the way they sent me a video of them doing the PM and inspection but my vehicle was supposed to be back to me at 1 o’clock. It was two hours late so I was stranded at work for two hours after I clocked out. Maybe somebody needs to speak to the valet service

Olivia was fantastic and so was Wendy in the finance department.

Best buying experience, everyone at the dealership was very professional and courteous.

Great customer service by Mike Hooper, Cliff and Abby.

Randall was very professional. Like hum a lot.

Everybody was very helpful and knowledgeable on the vehicle I wanted. They gave me a fair price on my trade in. I would very much recommend them to my friends

Great

Friendly and personable

Got my in and out in good time

The transaction was smooth

My ac was not cooling and it was fixed. I appreciate the good work that you always provide.

Was done faster than I expected.

Brought my car in for a rattling noise in the front end. They tested it and found the problem. Was covered under my max care warranty. I needed a loaner until they fixed the problem. Had good service advisor kept me informed. Louis was his name. Got the car back and it is fixed and rides smooth.

I made an appointment for 2pm checked in at 1:45. At 3:41 after I went to find out what was taking so long I was informed they just finished my 1st oil change and tire rotation and my truck was. Finally headed to get the simple tool box in stall. At 4:02 I was asked to show the email of my toolbox because they couldn’t find it. I finally pulled out to enjoy rush hour traffic at 5pm. I had no idea a simple oil change/ tire rotation would take over two hrs and a small tool box an additional hour. No one updated me or even prepared me for how long this would take. This is unacceptable especially if you have an appointment. I feel bad that I have the maintenance package and have to comeback for future service. At least I know that unless I have the whole day to waste I need to get the first appointment of the morning and a day off work.

Fixed my issue

Aubrey was great to work with

Awesome service from start to finish

Came in for oil change and tire rotation and was in and out in a timely fashion.

I took my Trax in because i was told I had an oil pan leak and an exhaust leak when I had the oil changed. The warranty covered the oil pan leak repair. They told me there was no exhaust leak. I was able to get a loaner for the days the Trax was at the shop. Taylor C did great helping me.

Was estimated a time frame and hit it on the spot

Very helpful and friendly

Swager is the best Service guy you got!

Love the pickup and delivery, helps me a lot being A senior citizen, was a little disappointed that it took three days to get my car back but not a problem sense I had did not have anything planned.

Wife dropped off

SERVICE ADVISOR AUSTIN WAS GREAT! SO PROFESSIONAL AND FRIENDLY

Everyone at the dealership was very helpful and kind during the whole process. Mike Klein my salesman has followed up after the purchase and informed he his available to help with anything I need. I am glad to have such a wonderful local dealership in my community.

We asked for specific needs with this truck and the dealership delivered !

I had a customer wait appointment and was tended to promptly and job completed very quickly.

The issues with the car were fixed ahead of schedule. Matheuw Erisman made me feel appreciated as a customer and was very courteous. Since I am a widower, the valet service is great.

scheduled an oil change, only, on-line took close to 11/2 hour before the truck was done. They rotated my tires, without asking, lost one of the screws that held a cap on. Asked the person that rotated the wheels, he said it was missing when the truck was brought in. Not so, I hand wash the truck and wheels 2 times a week and particular about my vehicles. Will not schedule any Saturday work in the future. Definitely different personal working during Saturdays.

Got an oil change in a timely manner

The service department staff was very friendly, efficient, and personable. They got me in and out within reason. Every visit definitely is a good one!

No other comment

My experience buying a car was absolutely fantastic. From the moment I walked in, the staff was friendly, knowledgeable, and genuinely interested in helping me find the right vehicle. The process was smooth, transparent, and stress-free. I appreciated how they took the time to explain all the options and made sure I felt confident in my decision. The car itself exceeded my expectations, and I couldn’t be happier with the purchase. I would definitely recommend this dealership to anyone looking for a great buying experience!

oil change went smooth

Xx

The process is always quick and easy

Fast curious service

It was explained very well to me exactly what I needed to have done.

Excessive cost

Was in waiting room waiting for my car for two hours.

Very good

Went in for oil change and tire rotation I was in and out in less than an hour. Very courteous

Great

Service department is always great. Helpful and friendly

Matt wad very professional, helpful and courteous. We loved the video of the inspection of the underbelly of the car as well! Ty

The service was completed within a reasonable timeframe as well as a reasonable cost. The people, as always, were pleasant and accommodating.

Wonderful

Very good experience

Buying the truck, odometer information was entered incorrectly and all paperwork had to be redone causing a return trip (1 hr each way). Next called to get tires, was assured 2x all 4 tires were in stock. Got to appt at 6:45 am, told to expect 1.5hr wait, tires not in stock, wait was almost 6 hours. Had to return due to pothole damage. Double checked before driving there to be sure tires were in stock. Got tire replaced and went to leave and wrong tire was put on truck. Also, appt setting has been painful. Online appointments (2x) did not show up later when I called or arrived. Possibly made at a different shop but there needs to be some confirmation where work is taking place.

It was good

Went for oil change and tire rotation. It didn't take them too long about 35 minutes. Excellent service and quick service.

Great customer service and a fast oil change but I did not get a video of my vehicle like I normally do.

My vehicle was at your dealership for a week waiting for authorization to complete work because of car not having power which the car stopped on the freeway. I was charged six hundred dollars for nothing because after i had it towed to Mccarthy Chevrolet they fixed the problem which was a fuel sensor and a bad brand-new battery installed at cable Dahmer. Mccarthy Chevrolet charged me forty-nine dollars to install a new battery. I was not aware of how the service agreement i purchased worked. Long story short i paid for a bad battery and a diagnostic check that should have not been done until the service agreement was received. I will not be patronizing your dealership again and if asked i will relay my bad experience to anyone who ask me for a reference about your service dept. Sorry but I'm taking blame for this misunderstanding also.

Mathew was an AWESOME !! He made the car service process go smoothly thanks again

All good

Very helpful

Mathew my service advisor was quick to access my account, I was helped quickly as well. I came in for a regular oil change and was advised of other regular maintenance that was needed which is very helpful. Mathew was very very pleasant to work with!

Truck set for close to 3 weeks before getting checked out. Was never updated as to progress.

AMAZING SERVICE

Was promptly checked in for my service appointment and the courtesy driver was booked quickly.

This was the best car buying experience my wife and I have ever had. Everyone from Joey to Brandon to Abbey they were all so awesome to work with. The management team was great and made us very very happy car owners. Thank you Cable Dahmer we will deffinatly be back

Had my car picked up at work to get an oil change. I ask the gentleman wh picked it up if they could look at another issue. He told me to write it down on the sheet and he was a very pleasant gentleman. After it was there, they sent me a video which I like very much. They showed me the issue of the problem that I had asked about. Louis Aubrey contacted me, and we talked and Cable Dahmer fixed the issue. My car now drives completely different, and it is enjoyable. Thank you to Cable Dahmer and all involved.

Mike Perez provided a clear video review of their service findings. Great service!

Brandon took great care of us finding us the exact truck we wanted and made for an easy transaction

I was pleasantly greeted by Michael Perez. I was only waiting 30 minutes for my oil change and I was able to get everything I needed done a lot sooner than I was expecting.

My service advisor, Michael, was very nice and helpful. I brought my brand new 2025 Silverado in for an oil change, tire rotation, and alignment. I noticed my truck was pulling to one side so I requested an alignment to fix the pull when scheduling my appointment 2 weeks prior to my service. When I arrived, and was speaking to Michael, another service advisor chimed in and was speaking to me in a very rude manner about the alignment. He said that they wouldn’t do the alignment for free on my brand new truck because it had 8,000 miles and GM only covers alignments up to 7,500 miles. I told him that I purchased the truck with 3300 miles from your dealer and he said that he still wouldn’t do it because the truck was over the GM limit on mileage. I felt that his tone and demeanor towards me was very rude. I am giving a 3/5 because Michael did help me out and was very nice, but the other advisor was very rude. I probably will not be back to have my truck serviced with you guys any more. I feel that if I bought the truck with 3300 miles, you guys should extend the mileage limit on that kind of stuff. It’s not fair as a customer to be cheated on the mileage to have proper service done.

I was in great hands with my salesman, Brennan. And Chase treated me wonderfully in the service department. All to end with Abbey taking good care of me whilst taking my money. Ha ha.

Aside from my service advisor Kleber this was the worst service experience I've ever had or heard of. My truck was sitting at the dealership for just under 4 months and still had new issues that hadn't ever been happening before this mechanic installed a new wiring harness. Since the new harness the trucks batteries have been going dead if not charged or driven on a regular basis. If it sits for 2 or 3 days both batteries are completely dead do to a parasitic draw on the system. I've owned this truck since it was new and never had this issue until now. The new harness and a window motor was supposed to fix 2 windows that stopped operating along with the AC periodically working and a couple gauges in the dash cluster going crazy.The windows do function correctly now and the gauges seem good as well. I haven't tried the AC yet.The mechanic said the problem was a bad master door switch but after installing the new switch the truck went dead again 2 times. Kleber informed me by text that since the mechanic misdiagnosed the problem this would be a no charge item. So I thanked him and for being a stand up guy and backing his word.But 2 weeks later (and not doing any more work to my truck,the mechanic said he only charged the batteries a couple more times)the mechanic said it was somehow fixed and tried to charge me for the part that had already been a no charge item. So after a dispute in the service department/office the service manager did credit the charge back to me. Long story short my advisor and the manager were both stand up and tried to make my experience there better but after taking the truck home realized more things that the mechanic f'd up. Out of 5 speakers only 1 was working. After talking to Kleber I was told that the mechanic didn't know where the plugs wired back to (even though he was the one that disconnected them to start with) so he just left them unplugged. After taking it back for that I started noticing how filthy my front carpet and floor mats were from grease covered boots. Evidently the mechanic hadn't been using booties or paper floor mats to keep this from happening. After sending pictures of these items to Kleber he responded sorry for my bad experience. So I had to spend 1-1/2 hrs. scrubbing on the stains thanks to the lack of customer courtesy of the mechanic. Not sure what dealership I will try next but it won't be Cable Dahmer unless "MAYBE"if I'm guaranteed to have a different mechanic. ???

Everyone involved in the purchase of my vehicle was extremely pleasant to interact with, was very kind and went through everything thoroughly. Olivia H and Chris Craig made the process very easy and stress free. I would recommend this dealership to anyone!

What a great service!

We have been buying from you for years, we keep coming back because seems your dealership is always willing to negotiate, where others will not.

Fast and great customer service. Also great that you provide a video inspection

I like it

Great service by the techs and Austin.

Louis Aubrey was a great help in getting my Colorado truck diagnosed, fixed and returned to me. He was very courteous and answered my questions very professionally. It was a pleasure to deal with him. You should be very proud to have a Service Advisor so nice.

Service rep very pleasant. Service done quickly and with no issues (oil change and tire rotation)

I received my inspection but why was I charged for a diagnostic I did not request to have done? I also specifically brought in a part for my car (attached) that was not used. They used a different part but would not give me back the part I bought so I could be refunded. The part I bought matched the red accent of my car. I did not want solid black. That's why I bought it. Sometimes, as a woman I feel like men don't listen to us nor pay attention to the little details. It is what it is but I was not satisfied today. Thanks, C. Tayborn

Great every one was so helpful

It was great can't complain!

Julian was very helpful and knowledgeable about the 2025 1500 Duramax we wanted to purchase. The color & package we wanted was not on the lot but he was able to find it for us.

EVERYTHING WENT VERY WELL, VERY GOOD SERVICE

Professional and quick service

testimonial: Brennan Olinger, my sales provider, was absolutely amazing! He was so friendly, patient, and helpful in making sure I got the truck I wanted. He took his time and worked with me to secure a great deal. Thank you again, Brennan!

Great Service and very knowledgeable technicians. The Best “

Our vehicle was not even repaired. It was brought back to us with the exact same problem. So we've had to make yet another trip to drop it off.

Service department is always helpful. I also appreciated getting a ride home.

I didn't have to wait that long, Chase always takes good care of me

Nice and clean facility. Nice and friendly staff that do a good job. Equal a happy customer.

i had a 2 year free oil change that was purchased with eth vehicle- brought it in for service and charged me for the oil change.

Professional

Excellent service from standpoint of customer service and assistance in picking the right car.

1. Brought car in clean got it back dirty. Had to take it to the car wash. 2. Loaner car had cigarette smoke smell. 3. Did not get a copy of the technician report. Not happy. Repair was great.

Informed me on what maintenance I need done. Did it in a timely manner

Fast and Friendly

Got done had a good time everything was taken care of

Staff is always so kind and courteous!

SERVICE ADVISOR WAS VERY EFFICIENT & FRIENDLY & KNOWLEDGEABLE

Everyone was very helpful and helpful.

Was a good experience

Very efficient

Great Service 👍 👌 Chase gives Great personal Customer service to me everytime I come. Grateful 🙏 to have someone you can trust when it comes to your vehicle.

Everything was good and the people were very nice; the only issue was that it took 5 hours to get all the paperwork done. That is way too long epically when my credit is not an issue.

Everything from Taylor our advisor who kept us informed with every step. I appreciated the warmth from everyone.

Service Rep Alyssa Toliver was very helpful, courteous, and knowledgeable. She got me in and out expeditiously. Great personality!

All good

Mat was great, my issues were resolved the first time. I would recommend him and the dealership to my friends and family.

Been waiting 1.5 weeks for an answer to my question about my brakes/rotors. Was told I would be called back in a couple of days. Left a message, still no reply. I do appreciate my car being returned by the time I requested.

Our sales rep had a bad attitude before we even got to the dealership but my wife wanted that exact car in its specific color or else we would have gone somewhere else. They offered us 1k for a trade in worth 12k, they sold us a car with a large dent that they promised to fix but it took almost two months to get on a schedule because we couldn’t get ahold of anyone that knew what to do. The receptionist was rude everytime we called. They didn’t give us an option for a service package- they picked a very expensive option and added it in the contract without saying much. The financial person was talking about work drama the whole time and not taking our purchase very serious and even commented on my income compared to hers. I will never go back here, buying a car is never fun but this experience was egregious.

Austin was very helpful

Well, I'm happy with the service I've received about the diagnosis for my GMC SIERRA. I feel confident that I don't have to worry about the concern that I had after the diagnosis. So I'll be paying close attention to see if it holds up.

Liked the video showing the part that was defective and needed to be replaced

Just came for oil change, got right in and was kept informed of progress. One of my best experiences

Everyone was real helpful

It's at least a 2 hour wait every time I go get my oil changed and most of the time I have to find my advisor because I see my car pull out but they haven't came to give me my keys.

Kleber Viveros Aguilar was amazing and got me in and out really fast!

Sales rep was thorough and helpful.

Austin Waits was very pleasant and knowledgeable. He answered my questions and explained everything that was going to be done. I’m always pleased with my dealings with Cable Dahmer Chevrolet.

in and out

En mi experiecia, creo que me falto mas informacion.

Everything went as planned.

As always I was pleased with the quick,efficient, thorough process from finding the truck i wanted to signing the final paperwork. Top notch sales and finance team!

My advisor was way to work with and answered all my questions

The dealer and our salesperson Brennan were extremely helpful with our decision to lease a vehicle with the Cable Dahmer group. Brennan was very knowledgeable of both the vehicle and the leasing process and we walked out the the dealership satisfied with our decision.

I needed an estimate on repairs and got an exact estimate.

I got a call from a tech that said something needed to happen. I asked for the tech to call my husband about whatever needed done. My husband never got a call then on the inspection video it said there was nothing wrong or needed to be done. The tech needs to know what’s happening before they call a customer.

Rep was kind and helpful

I appreciated the great service and attention detail as a repeat customer.

Every thing went well, sales man was very helpful and polite. The only problem I have with all dealerships is they take to long on trying to sell a car. I can’t take my wife to a dealer till it’s ready to sign papers.

Brought car in for loud rattles. Taylor took good care of me and was able to learn cause and get repair. Nice to drive without that noise.

First one in line when service doors were raised at 7:00, out by 7:40. Routine oil change "with mailed coupon discount for birthday" and an under the hood/under the truck while on the lift video checking everything. Appreciate That! Fast, Friendly, Comprehensive Service as Always!!!

Mike was great and very helpful. I would recommend the dealership to everyone.

Taylor was quick to have the service done

i drove up, they rotated and balanced my tires, and i drove home.

Fantastic

We have had this car since Sept of 24 and we have been nothing but happy with it. It started with the used car department on how well they took care of us. With the warranties etc. that were offered to us, we used them as well as the service for oil changes, yall picking up the car and taking it back for service. Everyone in service has been nothing but polite. The porters are very polite when they come as well. One of the best things is the video the techs take to show the customer the car as the service it or what needs to be done. A big Thank You to all of Cable Dahmer Team. Very, very satisfied. Chip Collier

The visit was quick and informative

Cable Dahmer always handles my service to the highest standards. Rich Frost is always extremely helpful and knowledgeable. I only go to Cable for all myb epairs and maintenance .

My recent visit to the service department began on a promising note with Michael Perez, who was both professional and easy to work with. Unfortunately, that was where the positive aspects of the experience ended. Service Department Atmosphere Upon arrival, I was struck by how empty the shop was. In the seven years I have been coming to this location, I had never seen so few vehicles in service. This lack of activity raised concerns about the efficiency and operation of the facility. Service Recommendations and Upselling I initially came in for a routine oil change and tire rotation. However, I was recommended an "engine fuel system cleaning." The technician explained that the tire rotation would be complimentary if I bundled it with the oil change. Despite this offer, I felt the upselling was unnecessary for my visit. Vehicle Issue Evaluation During my visit, I mentioned to Michael that I occasionally noticed a shudder when coming to a stop. He rode with me to investigate, but the issue did not present itself during our test drive. Later, I overheard the technician who had taken my truck out referring dismissively to my concern, calling it an "imaginary sound" and expressing frustration across the shop. To clarify, I had described the issue as a "shudder," not a sound. Tire Condition and Alignment Discovery Additional information about my tires was only provided after I pressed for details about unusual wear. It was revealed that the cause was a misalignment in the front end. This crucial information would not have been shared without my insistence. Upon leaving, I checked the tires and found that the worn ones were still mounted on the front, indicating the tire rotation had not been completed as expected. Conclusion Overall, I felt my concerns were dismissed and my intelligence was insulted. The visit resulted in a $204 charge for an oil change and a $24 can of fuel system cleaner, with little satisfaction regarding the service performed.

Fast and courtesy

made it very easy

Quick and efficient service. Friendly service advisor.

Everything was great

Matt was great and did everything that he suggesged that needed to be done at that time, and it was done it in a timely manner. He gather information for me about tires I might need in the near future. The one one thing he forgot was to deduct the coupon I had...not a big deal.

Aubrey and Megan are the two individuals I worked with and they were great. I that Aubrey didn't sugarcoat anything, he was up-front and honest throughout the entire process and I liked that, straight forward and not beating around the bush. He and Megan made sure that I got what I wanted and what was agreed upon. I can honestly say, out of all the dealership that I've dealt with, and I've has a lot of cars. This on A1, best experience ever. Everyone there was very nice.

Everything was done professionally.

I "Special Ordered" a 2026 Chevy Silverado LTZ from Cable-Dahmer Chev of Independence. It has just been delivered, and I love it. Mike Hooper (Salesman) & Sheridan Curtis went the "Extra Mile" to make sure I was completely satisfied, at a fair price. Mike explained all the details and settings of the new truck. Thank You Again. Steve & Peggy

OLIVIA AND CHASE DID A GREAT JOB

I always feel I get the best service and care every time I go and get service.

The service was quick and efficient. I love the fact that they sent me a video of my inspection. No other dealership has ever done that before. Michael Perez was very professional and efficient and I appreciated his professionalism and quick service.

Definitely finding a different dealer tell me I have a issue never call me to schedule to get it fixed till after the warranty runs out

Played a lot of text and phone tag but they got the job done faster that I expected.

Showed up early. Was in and out fairly quick. The person who waited on me was very patient and understanding.

Was a very nice visit? It was timely. I was really proud.

Communication is generally pretty crappy with the service team. I had to reach out to several people, leave several messages etc. To get my situation addressed. Not only that, I got screwed on my warranty replacement without any prior knowledge of the situation and now I am being asked to pay for the fix when I shouldn't. My car was a POS the day I bought it and no one wants to do right by me and help.

Chase always does a good job. I’m making sure everything is done that I asked for.

They let me know there was a leak on car but not where it was coming from then before that my transmission was leaking and I pay for warranty and they made it seem as they couldn't offer any service for prior repair

Taylor in service department was great to work with n informed me the status of my car at all times

The Connect service is so convenient to use. Repairs are done while I work and having the car picked up and returned vs. waiting is such a productive use of time. Michael Perez did a good job of keeping me updated about the status of my repairs.

It was great. Mike Hooper went above and beyond to make everything smooth and easy. He had the truck ready and waiting in the parking lot. Took the time to go over every feature. Sat with me while I signed up for onstar. Top notch service! Chase, sorry I don’t recall his last name, was great going over all of my options for an extended warranty, maintenance plan, etc. and he was able to get me a better than expected finance rate and a payment I can live with. The experience of buying a new vehicle at Cable Dahmer was so much better compared to the last two times I have purchased a new vehicle.

Mike Hooper was amazing! He assisted my wife & kids when they came to the dealership in a quick & professional manor. He located options to be able to look at & test drive. Honestly over & above what typically happens when you walk into a dealership. We’ll be back to work directly with him.

My truck purchase experience at Cable Dahmer , Independence was one of the best experiences at a car dealership that I've had in years. Showed up about 45minutes before the dealership closed on a Friday evening and was met by Aubrey Elliot, he was very professional, enthusiastic & knowledgeable, he made my wife and I feel completely as ease. Found the Silverado 2500HD that we wanted and was out of the dealership by 7:30pm that evening. The whole sale took less than 3hrs. Alan in finance processed our paperwork quickly and efficiently and explained all of the extended warranty and maintenance programs thoroughly with out all the high pressure gimmicks that I have experience from other dealers. I would definitely recommend Cable Dahmer and Aubrey to my friends and family and will be back for my next new car purchase!

I enjoyed my experience with my sales rep Brandon...and finance rep Fred. I love my truck!

Great service

You guys did a great job with the work, but you guys messed with my seat and mirrors which all should know that you never move the seat thats basic shop training, or if you do move it back.

I had an unexpected “emergency” with my vehicle. The service advisor I’ve used for the last 20 years had retired and I had to work with someone new. I don’t deal with change well, so I wasn’t expecting much but I was pleasantly surprised and will continue to return to the new guy, Kleber. He was great.

Service Rep was very great. Good service. Very pleased.

Good job explaining service

Was recommended service, called 3 times the same day to schedule appointment and no one returned the calls.Poor customer service

Taylor Swager got me in and out fast. Easy to work with.

Very pleased with Matheuw Erisman, service advisor, valet service and repairs.